*Costs are quoted by the hotel in USD.
Any currency conversions shown here are guidelines based on today's rate and may vary over time.
Rates fluctuate according to demand, and may be higher than shown - but you will receive a firm quote when you enquire, which will be the same as (or lower than) booking direct with the property.
* Rates vary on individual nights during your stay. Indicated rate is the average daily rate.
Currency conversion is supplied as a guide only; the exchange rate used by your bank may vary. The final payment will be charged in the property's own currency.
Please note: Minimum stays apply at certain times of the year.
Special Offers for i-escape guests
A welcome drink and a complimentary plate of cheese or fruit in your room
Last minute offer (Villa Sueños):
Book to stay between 16th and 31st October in Villa Sueños from USD805 (excluding tax) per night.
16 Oct 2018 - 31 Oct 2018
Free dinner for stays of 3+ nights:
You need to book 2 more nights to qualify for this offer
Stay for 3+ nights between 16th and 31st October in Garden Suite, Master Garden, Ocean Suite or Master Suite to receive free Romantic Dinner once during your stay.
Minimum stay: 3 nights.
16 Oct 2018 - 31 Oct 2018
Rates shown are per Room per night based on 2 people sharing unless otherwise specified
- Includes (unless specified):
- Bed and Breakfast.
welcome cocktail, WiFi in lobby area, 1 hour daily kayak rental, sunrise yoga class (Wed-Sun), crystal therapy lessons (Mon-Tue), bikes to borrow, nightly turndown service.
VAT (16%) not included.
Lodging Tax (3%) not included.
Resort Fee + Environment Tax (USD 16.50 per room per night) not included.
- Optional Extras:
- Gratuities; transfers from Cancún by air-conditioned minibus and public boat; family parking lots in Chiquila (from USD4-5 per night); boat rental (from USD45pp); tours and excursions; massages (from USD65).
*These rates may change, the hotel do not control or mange this information, the above must be paid direct the supplier.
Compulsory Thanksgiving Dinner: USD75 per person + tax and Service charge
Compulsory Christmas Eve Dinner: USD75 per person + tax and Service charge
Compulsory New Year's Eve Dinner: USD145 per person + tax and Service charge
These costs are subject to change.
- Children & Extra Beds:
- Children of all ages are welcome. Children are free up to 6 years old (2 per room); children aged 6-12 years charged at USD30 per night; children over 12 charged at USD70 per night (adult rate)
More family info
Checking in & out
Best B&B Rate
Non-refundable guarantee deposit is charged in United Kingdom Pounds (GBP) by i-escape upon reservation.
Additional deposit of 30% of total for Standard season bookings (7-31 Jan; 17 Apr-15 Jul; 16 Aug-15 Dec) and 50% of total for High season bookings (1 Feb-16 Apr; 16 Jul-15 Aug; 16 Dec-6 Jan) is charged by Ser CasaSandra in local currency upon reservation.
Outstanding balance is to be paid directly to Ser CasaSandra at time of stay by credit card.
Credit cards accepted by Ser CasaSandra: Mastercard, Visa
For bookings made with i-escape vouchers please see terms and conditions
Best B&B Rate
For all cancellations, the initial deposit taken by i-escape is fully non-refundable. In addition, the following applies:
For date changes, cancellations and early check-out
• Changes of date 15 days before your arrival: no charge.
• Changes of date with time less than 15 days before arrival: charge of 1 night.
• Cancellations 15 days before arrival: no charge.
• Cancellations with less time to 15 days before arrival: charge of 1 night.
• Cancellations with time less than or equal to 7 days prior arrival: charge of the total value of the stay
• Early check-out and no shows: charge of the total value of the stay
Payment and cancellation policies may vary with special offers.
Unless otherwise specified, the initial guarantee deposit is non-refundable.
We recommend that you take out insurance against cancellation due to unforeseen circumstances.