Stylish new family hotel with 37 studios and apartments, a central location and superb childcare facilities”
The hotel's brilliant kids' club has everything from playmats to PlayStations, plus creative activities, story hours, even an indoor climbing wall. Every member of staff was exceptionally kind to our son, so much so that he didn’t want to leave. (He still takes the cuddly fox from his welcome goody bag to bed every night). So give everyone a holiday - treat your children to an afternoon of supervised fun while you indulge at museums and hip boutiques, or let them loose at an evening 'pyjama party' while you check out the bars and gastro-restaurants nearby. Win win.
Information provided by Martinhal Lisbon Chiado on 24/07/2020.
Cleaning and hygiene
Clean & Safe certified by the Portuguese Tourist Board. Staff wear face masks and gloves. High touch areas sanitised several times daily. Rooms disinfected; Clean & Safe logo denotes rooms sanitised.
Food and drink
Spaced out seating. Digital menus. Takeaway and delivery services available. Enhanced sanitation at dining and kitchen areas. Culinary team have additional protection.
Pre-booking online essential for kids clubs. Kids Club spaces sanitised after each session, toys disinfected. Masks provided for kids.
Online check-in and check-out. Pre-arrival procedures incl itineraries and activities confirmation by email. Settling bill via online payment. Virtual concierge.
- Beautifully decorated and spacious studios (31-42sqm) or apartments with 1-2 bedrooms, all with kitchens
- Exceptionally kind staff
- All kids need: imaginative play areas, space to run around, cool bedrooms, activities nearby
- All parents need: simple meals to suit fussy eaters (also available on room-service), great sound-proofing, and equipment to borrow (sterilisers, potties, buggies)
- All parents want: stylish décor, cultural sights and family restaurants you can walk to, plus superlative childcare for adult alone time
- The hotel also has good security features, such as lifts to the apartments that can only be accessed using key cards
- No formal restaurant in the hotel, just a café for breakfast and light meals, but the neighbourhood teems with eateries
- No pool or spa
- Kingsize beds are two beds pushed together
- Most apartments only have one bathroom
- Baby cots with bedding
- Baby baths
- Bottle warming/sterilisers
- Stair gates
- Potties & toilet-trainer seats
- Toddler step
Some equipment may need to be requested in advance
On request, either in the kids' club or in your room/apartment
The kids' club takes children from 6 months-16 years of age, and has an enormous range of toys, games and imaginative play facilities. Parents and kids use the space together in the mornings, there's complimentary supervised childcare 1230-2200. The Pyjama Club is open until 2200
The M Bar Family Cafe serves a range of kid-friendly meals, plus purees for under 1s, and there's a supervised Kids Corner during breakfast
- Castelo São Jorge
- Boat rides
- Tram rides
- Street performers
- Horse & carriage rides
- Boutique hotel
- 8 studios, 29 apartments
- Café and bar (open daily)
- All ages welcome
- Open all year
- Spa Treatments
- Creche / Kids Club
- Beach Nearby
- Off-street Parking
- Pet Friendly
- Disabled Access
- Restaurants Nearby
- Air Conditioning
- Guest Lounge
- Daily Maid Service
- Towels & Bedlinen
There are 8 studios and 29 apartments, all beautifully decorated with white walls offsetting 50s-style furniture: oak sideboards, cork coffee tables, anglepoise lamps. Which you choose depends on how many children you have in tow.
Velvet cushions, sofas and armchairs provide bright pops of colour - lime green, rose pink - as do bed blankets and red or blue statement walls in the studios. Artwork throughout is striking and modern. Huge windows let the light pour through, and their original shutters provide perfect darkness at night and for nap times. Thankfully, soundproofing is excellent - we didn’t hear a peep from any of the other apartments nor much street noise. Bathrooms (usually 1 per studio or apartment) are modern affairs; marble tiles, square sinks and a shower over a tub, except the Superior Deluxe Apartments which have walk-in showers. The design is a bit bland but bathrobes and toiletries up the ante.
- Air conditioning
- Central heating
- Coffee / tea making
- Coffee maker
- DVD player (on request)
- Food blender
- Full kitchen
- Hob or stove
- Safe box
- Satellite TV
- Washing machine
In the M Bar Family Cafe, a bright-red vintage BMW turned play space gives kids somewhere to ‘drive’ while you order and await food - we found it quite hard to extract our car-mad toddler! There’s also lots of floor space for inquisitive wandering, and a corner filled with toys (taking the pressure off those ‘please just sit quietly’ situations). The menu’s not huge, but it includes delicious sandwiches, salads and crepes (which you can also order on room service), plus there's a fab new kids’ menu with crowd-pleasers like soup, grilled chicken and omelettes. It is perfect for a quick lunch or easy supper.
Breakfasts are served in here, too (cereals, pastries, eggs to order), but most people opt for the in-room breakfast hamper: pastries, orange juice, yoghurt and jams. You have your own kitchen for self-catering - stove, oven, fridge-freezer, Nespresso - and a dishwasher for tidying up.
Chiado is teeming with excellent restaurants, both family-friendly and intimate (for nap-time in the buggy or a romantic evening out). Staff will give recommendations and help with bookings.
- Children's meals
- Coffee / tea making
- Coffee maker
- Food blender
- Full kitchen
- Hob or stove
- Restaurants nearby
- Room service
- Ride the clackety trams up and down vertiginous streets, a highlight for all the family. Just beware of pickpockets on Tram 28
- The aquarium is Europe’s largest indoor, with 8,000 species including sharks, rats, sea dragons and sun fish. Lisbon Zoo is also brilliant, with rare white tigers and a family of mountain gorillas. There’s a petting corner with rabbits and guinea pigs for youngsters
- The medieval Castelo São Jorge is a must-visit, with its ancient ramparts and canons. A camera obscura in the Tower of Ulysses provides a 360-degree perspective of the city below
- Take a Hippotrip amphibious sightseeing cruise, in buses that turn into boats!
- Jardim da Estrela is a large green space in the centre with a café, a big playground, a large climbing frame and 'hidden treasures’ trails
- We love Museu da Marioneta, Lisbon’s puppet museum, with a collection of traditional marionettes from Portugal, China, India, Thailand and Brazil, as well as exquisite glove puppets. Kids can make their own puppets at the end
- The Science Alive centre (Pavilhao do Conhecimento ) is great for a rainy day, an interactive museum with working exhibits, puzzles and phenomena
- A cable car runs over the estuary, offering a 20-minute flight with panoramic views over the city
- Older kids will enjoy the 19th-century warship, D. Fernando II e Glória, now restored and dry docked. Mannequins bring the experience to life
- Golden beaches are easily reached. The Costa da Caparica is a 15-minute taxi ride, the Praia do Tamariz is a leisurely tram ride (get off at Estoril, 30 minutes from central Lisbon), or drive to beautiful Guincho if you’ve got a car
- Tram to Bélem, where many of the 14th-century 'voyages of discovery' departed. Visit the Discoveries Monument, picnic in the botanical gardens and queue for delicious pastéis de nata at the famous Pastéis de Bélem bakery
- Bus 24 (or a cheap taxi) will take you to Monsanto, with its giant playground (endless slides, teepees, a pirate ship) and outdoor swimming pool
Activities on site or nearby include:
- Boat trips
- Historical sites
- Museums / galleries
- Plantlife / flora
- Private guided tours
- Shopping / markets
Best Time to go
Our Top Tips
The famous Mercado da Ribiera is a 5-minute stroll away. Once a simple produce market, it’s more of a sophisticated food court these days, with canteen-style communal tables and food by some of Portugal's top chefs. Great for lunch and buying food to self-cater.
The hotel is set in the heart of Chiado, a vibrant area between the neighbourhoods of Bairro Alto and Baixa Pombalina in Lisbon, Portugal. Many major sights are within walking distance.
Lisbon’s Portela Airport (10km away) is served by plenty of flights from the UK, elsewhere in Europe and further afield. The hotel can arrange airport transfers or you can take a taxi. You can also take the metro from the airport to Baixa-Chiado station (changing once), which takes about 30 minutes. It’s a 5-minute walk from the station to the Martinhal Lisbon Chiado.
We don’t recommend having a car in Lisbon - the city is easily navigated on foot and by public transport, and the traffic can be tricky. However, if you want to hire a car, the hotel can arrange parking.
Detailed directions will be sent when you confirm a booking through i-escape.com.
More on getting to Portugal and getting around
- Lisbon Portela 10.0 km LIS
- Beach 5.0 km
- Shops 0.1 km
- Restaurant 0.1 km