“Luxury, adventure and wow-factor architecture combine at this eco-friendly hotel with spectacular views of the legendary Paine Massif”
The 40 spacious, light-filled rooms are spread over 2 floors. They channel minimalist Scandi-cool, with clean lines, lots of blonde wood, handcrafted furniture, giant sheepskin rugs and cosy woollen throws. And we didn’t need the radiator in our first-floor room as the thermal glass kept things toasty inside no matter how wild the weather was.
The walls are free of art, and there’s no TV or internet, but who needs them? The marshmallow-soft, kingsize beds - piled high with pillows and cushions - face the large window, framing the ever-changing view of the lake, mountains and endless sky.
There are 4 room categories. All are similarly decorated and the Standard and Superior Rooms are the same size, but the Standard Rooms have their tubs in the bedroom. Then there are 3 enormous duplex Suites with an upstairs sitting area, but as the communal areas are so lovely we don't think it's worth upgrading. Families can book Family Rooms, essentially 2 inter-connecting Superior Rooms which can be set up in various configurations (e.g. 2 doubles and a bunk bed, 1 double and 3 singles etc).
In the 3 larger room categories you can enjoy the view from the large tub as their bathrooms have small windows onto the bedroom (though you can close the wooden Venetian blind for privacy). All rooms have a powerful rain shower ensconced behind a beautiful frosted glass door etched with the image of a tree, plus pebble door handles and lots of lovely L’Occitane lotions and potions.
The dining area is part of the main open-plan space, where acres of glass give a sense of space and light and put the focus firmly on the views. If you've booked a package, all meals and most drinks are included; if you've booked on a B&B basis, you just get breakfast but can opt in for the set lunch and dinner menus for an extra cost. Served from 7.30-10am, breakfast is a feast of fresh juices (try the chirimoya or custard apple - delicious), fruit, pastries, freshly baked bread, homemade conserves, cold cuts, and eggs cooked to order.
Lunch, unless you're out on an excursion, is from 1-3pm; a 3-course affair with meat, fish and vegetarian options. If that’s too heavy, there’s some flexibility and you can opt for an egg-white omelette or a healthy salad instead. You’ll be sent off with a substantial picnic for all-day excursions, including sandwiches, homemade cake and dried fruit.
In the evenings, guests gather around the bar for pre-dinner cocktails (we can highly recommend the Calafate pisco sours!) or Chilean wine (a selection is included in the packages). You can sit on a long, leather sofa by funky cowskin rugs in front of the circular open fire.
At dinner, served from 8pm, the emphasis is on locally sourced ingredients and regional specialities. Whilst it's not gourmet, we loved the delicious king crab salad and succulent beef from a neighbouring ranch, washed down with a glass of Carmenere. And don’t miss out on a traditional asado (BBQ); it will be the best lamb you ever taste.
Tierra’s 30+ excursions explore the Torres del Paine National Park as well as the ranches and pampas around the hotel. If you've booked an all-inclusive package, 1 full-day or 2 half-day excursions per day are included; if you're staying on a B&B basis activities cost extra. Guides meet daily with guests to help select the best adventures given individual interests and fitness. Excursions include:
Children of any age are welcome and the hotel has cots, bunk beds, 5 extra beds, child seats for cars and babysitting services. Pushchairs can easily navigate the property. Kids will love the pool.
Babies (0-1 years), Teens (over 12)
Superior Rooms and Suites can fit 1 extra bed or baby cot, and there are also 5 Family Rooms (made up of 2 inter-connecting Superior Rooms, each with their own bathroom), which you can have set up in various configurations e.g. double plus twin or double plus twin plus bunk beds, better for older kids. All rooms have bathtubs.
Available on request, both Spanish and English speaking babysitters available
Remember baby and child equipment may be limited or need pre-booking
Food is available all day, and half-portions of adult meals are available on request. Guests get use of a food processor/blender and microwave to create meals for their kids if preferred. The hotel can warm bottles on request, and can cook whatever the kids want for meals, as long as the ingredients are in the kitchen.
You can't buy supplies such as nappies and baby food nearby. Watch out for toddlers running on slippery wooden floors which are covered with rugs, plus there are steps