“Peaceful, luxurious hotel with white-on-white rooms, delicious seafood and an organic spa, set on a perfect stretch of beach in Xpu-Ha”
A glorious fusion of Caribbean colours, Mayan heritage and sleek modernity, Hotel Esencia is a world away from Playa Del Carmen - and very much retains its tranquil, elegant roots. Its 40 rooms are spoiling and decadent - pristine white, with sumptuous bathrooms and private terraces. The restaurants are some of Mexico’s best, with a sublime ceviche menu, delicious Nikkei specialities and perfectly zested margaritas. And its organic spa is the stuff relaxation dreams are made of, with open-air massage rooms, herb-scented steam rooms and thermal Jacuzzis.
But what really sets Esencia apart is its incredibly friendly service towards families and couples alike, and its relaxed overall vibe. And the complimentary afternoon tea served in the comfortable salon gives the hotel a sociable villa feel, just as the Duchess intended.
- Spoiling little touches include pre-breakfast coffee and pastries delivered to your room, yoga classes, Havaianas, help-yourself minibars, and couples' palapas on the beach
- It's fantastic for families, with free babysitting, a kids’ pool, and thoughtful activities in the holidays
- The airy spa has its own herb garden, housed in a circular Mayan-inspired building, with open-air massage tables and decadent treatments
- The fabulous rooms and suites are very private, spacious and squeaky clean. Some have plunge pools or hammocks, and a couple have cinema rooms
- The excellent staff quickly know you by name
- The Garden Restaurant is closed for renovation until December
- Exclusivity comes at a cost; food and drink is (we felt) overpriced, and there are unexpected costs too
- We also felt a little uncomfortable at the use of towels (3 per person just for your sun lounger) and small water bottles (although these are recycled)
- If you come in school holidays, be prepared for quite a few families
- We haven't visited since their 2015 renovation, but our guests and blogger friends have, and it sounds more amazing than ever
Best time to go
Our top tips
As the garden rooms are enclosed by jungle, they tend to attract more bugs and mosquitoes so bear this in mind if you tend to get bitten.”
- Luxury Beach Hotel
- Restaurant and bar (open daily)
- All ages welcome
- Open all year
- Pet Friendly
- Disabled Access
- Beach Nearby
- Off-street Parking
- Restaurants Nearby
- Air Conditioning
- Guest Lounge
There’s a high standard of furnishing throughout, characterised by whitewashed walls, native wooden ornaments and padded sofas moulded seamlessly into the rooms. Big windows and sun terraces offer stunning views, mostly of the glistening beach out front. Fun design concepts include speakers in the bathrooms and remote-controlled blinds. Bathrooms have huge walk-in showers (some have tubs, too) and Molton Brown products are generously scattered. And to top it off, the minibars are complimentary.
The smallest Jungle Rooms are nice and private, hidden down individual paths shaded by huge leaves and foliage. The Jungle Suites with Plunge Pool are a step up, with spacious decks, outdoor plunge pools and loungers, though the greenery means they don’t get much sun - and whilst we loved the quiet setting, our plunge pool felt rather exposed to the walkways so we hardly used it. If you’d prefer a sea view to a jungle hideaway, opt for an Ocean Suite or a Beach Suite.
The Pool Villas behind the spa provide accommodation for a family or group. Upstairs are the bedrooms - a vast master with 2 terraces (1 with hammock) and a generous bathroom, plus a twin room with a smaller bathroom (ideal for kids). Down below, the large communal area opens onto a sociable deck for meals, plus a private pool. Out back there's a cinema room and small kitchen, and you can request chef services if you want a change of scene for meals.
For a special treat, choose one of the Master Suites in the main house. Most popular is the Duchess’ former bedroom on the second floor. Its sizeable terrace has double vistas of the ocean in front and the treetops behind (great for sunsets), plus a roomy outdoor plunge pool. However, our favourite has a stunning 360-degree lookout over the horizon, thanks to its panoramic windows. And if this cinematic view isn’t enough, the push of a button transforms the windows into blinds, so the room can double as a private movie room with a high definition projector and a range of films.
- Air conditioning
- Central heating
- Coffee / tea making
- Cots Available
- DVD player
- Extra beds
- Internet access
- Plunge pool
- Safe box
- Satellite TV
Choose to dine in your preferred setting: either the Pool Restaurant, the Garden Restaurant (open a couple of nights per week) or beachfront Mistura - the signature restaurant specialising in Nikkei cuisine (a fusion of Peruvian and Japanese flavours).
We liked the interesting breakfast options, including tasty quinoa porridge with almond milk and huevos motulenos (fried eggs with tortilla, refried black beans, ham, salsa motulena, green peas, fried plantain).
At lunch, the fantastic ceviche menu makes a light and fresh meal, particularly the zesty seafood ‘Azteca’ version. Also available are quesadillas, sandwiches, burgers and homemade nachos. Stay refreshed with a smoothie from the Beach Bar, or a cocktail if you prefer.
We opted for the Pool Restaurant for dinner, where a guitarist serenaded us with a velvety voice, and each table had a fat candle for atmospheric lighting - families tend to eat early, couples later. We whetted our appetite with salty margaritas, then enjoyed seared scallops followed by red snapper served in a steamy banana leaf parcel, with a piquant tomato salsa. Delicious puddings included the Esencia chocolate bomb and banana flambé.
If you want a change of scene, there's a beach restaurant called Cielo that's very close to the hotel.
- Children's meals
- Coffee / tea making
- Organic produce
- Room service
- Vegetarian menu
- Laze by the pool, or in your private thatched palapa on the beach. Attendants are armed with towels, iced water, snorkelling equipment, and buckets and spades
- Snorkel from the shallows - the world’s second-longest coral reef sits off the Yucatán’s east coast, and we saw a sting ray, a couple of crabs mating, and some sizeable fish just yards out from shore. If you’ve got waterproof shoes, wear them, as the sea bed can be a bit rocky
- Spend a day on the hotel’s sailing boat for snorkelling on nearby reefs, fishing or just letting the ketch get some wind in her sails - a heady experience
- Swim alongside the world’s biggest fish in whale shark season (June-September). The highly recommended trip is run by Ocean Tours, exclusive to the hotel
- Bliss out in the Mayan Spa. The steam rooms are scented with bundles of fresh herbs, and the hot or cold Jacuzzis are deliciously open to the breeze, with sea views. Recommended is the ‘Four Senses Massage’ that uses hot stones and seaweed mud, and the ‘Esencia de Amor’ for couples, with a private steam and rose petal Jacuzzi followed by a massage
- Visit the Dos Ojos cenote, 5km from the hotel. Bring a snorkel and mask to get a closer glimpse of what lies beneath
- Hire a car through the hotel and discover hidden Caribbean beaches on your way to Tulum's Mayan ruins, overhanging an azure beach backdrop
- Complimentary yoga classes are held in the outdoor pavilion every morning at 8am during the week; at the weekends there’s Tai Chi
- Borrow a DVD from the hotel's library and enjoy it on your enormous TV
- Liaise with the hotel to arrange a romantic beach dinner under the stars
- Have a cookery lesson with the Guatemalan chef (suitable for children, too) and learn the secrets behind proper guacamole, sopa de lima and fajitas
- If you’re craving some nightlife, take a taxi to Playa Del Carmen for a buzzing carnival vibe, late night bars and clubs
Activities on site or nearby include:
- Boat trips
- Historical sites
- Horse riding
- Private guided tours
- Scuba diving
- Well being
- Whale watching
Families are made very welcome - we kept noticing how sweet and friendly staff were with children. Almost everything you could need is laid on, from babysitting to kids menus, yoga classes and even kiddie spa treatments, and it's definitely popular with families, but manages to shy away from feeling like a 'family hotel'.
Under 2s go free; depending on where you're staying, children might be included in the price of your accommodation or you might have to pay half the adult price (up to age 12) for an extra bed.
Babies (0-1 years), Toddlers (1-4 years), Children (4-12 years)
Family friendly accommodation:
The spacious Jungle Suites (if you have 1 child), or the more private Pool Villas with heated pool (if you have 2+ children). Most rooms can take an extra bed or cot; one of the Master Suites can connect with an Ocean Suite.
The hotel's nanny service offers 2 hours for free if you're using the restaurant or spa; babysitting is charged after that.
Baby monitors available with reception throughout the hotel.
- 8 cots
- Baby bedding
- High chair
- Baby bath
- Bottle warming
Remember baby and child equipment may be limited or need pre-booking
Food is available all day and there's a microwave and blender for guest use too. There is a kids menu and the chef is happy to whip up special requests.
Kids Activities on site:
- Heated swimming pool with toys
- Separate kids pool
- Board games
- Beach toys
- Free children's yoga
- Kids cookery classes
- Specialist chocolate spa treatments for kids
Kids Activities nearby:
- Eco-archaeological park Xcaret, for swimming with dolphins, snorkelling, Mayan culture, animals and more
- Xel-Ha waterpark
- Snorkelling, diving and swimming
- Ruins to visit
Families Should Know:
The pools aren't fenced
- Airport: 1 hour
- Doctor: 15 minutes
- Nearest shop: 5 minutes