Puerto Natales, Patagonia, Chile Book from Book from £168 per night

Stunning modernist design, Jacuzzis with a view, and a huge range of adventurous trips both in and around Torres del Paine National Park
Lying low in the land above Last Hope Sound, long black sheds snake across the grass, broken by the glow from irregular trapezoid windows. If Remota is intriguing on the outside, it's breathtaking within. Endless white corridors are flooded with light; floor-to-ceiling windows bring in vast views of sky, water and distant mountains. Grasses grow right up to the walls, and chic indoor campfires waft around wood smoke in winter: all to maintain your connection with the magnificent natural surroundings. Bedrooms are generous, light-filled and fragrant with lenga wood; even the bathrooms have views.

Patagonian delicacies, Chilean wines and pisco sours are all included. Best of all, you'll be offered more than 30 different hikes, rides, kayak trips and biking trails - all led in small groups by expert, bilingual guides. Remota was revolutionary in offering trips outside Torres del Paine National Park as well as inside. As well as classic hikes, you can spot condors at Cerro Benítez, ride horses to Sierra Dorotea or hike in the Sierra Baguales. Return to a sauna, a massage and a Jacuzzi under the stars.


  • Stimulating architecture and design make returning from your hike a pleasure - plus there's a spa where you can soothe tired muscles
  • Plentiful public spaces, with fabulous views - you can be inside the hotel and still feel you're very much in Patagonia
  • Torres del Paine with its jagged mountains, luminous lakes and icefields is arguably the most spectacular nature reserve in the world
  • The all-inclusive packages offer a huge range of first-class excursions, ranging from the easy to the extreme, many unique to Remota and offering paths less trodden
  • Personalised service - you get the chance to discuss activities with your guides on a daily basis, and choose what you'd like to do


  • Although Remota is just an hour's drive from the entrance to Torres del Paine, it's another 2 hours to the heart of the park where lots of hikes begin, so be prepared for a longer day than you might expect
  • Service can be slow - partly the result of Remota's admirable policy of hiring local staff. Remember that everything moves more slowly in Patagonia!
  • You're just a couple of miles outside the small town of Puerto Natales, so don't expect complete wilderness
  • Those seeking traditional hotel comforts may find the bold, angular furniture a little harsh

Best time to go

Remota is keen to encourage visitors to come in the winter, which might sound like madness until you hear that the hiking trails are far emptier, and the wind is almost non-existent. Remota remains warm and cosy, and the kayaking in winter is excellent. Just bear in mind that the days are shorter: you'll have time to read.

The rest of the year, Torres del Paine National Park benefits from its own microclimate: unpredictable. People will often tell you to expect 4 seasons in one day. The peak summer months of January and February are best avoided, since the weather can be especially wet and windy and the hiking trails get very crowded. Come in November, December or March instead, when the weather is calmer.

Our top tips

Stay for longer than you think you'll need to - you might well lose a day to unpredictable weather, and instead of packing every day with exhausting activities, you'll give yourself enough time for an afternoon's rest here and there. Four nights would be the absolute minimum in the region, but a week would certainly not be too long.

Great for...

Great Outdoors
  • Boutique Hotel
  • 72
  • All inclusive
  • All ages welcome
  • Open all year
  • Indoor Pool
  • Spa
  • WiFi
  • Pet Friendly
  • Disabled Access
  • Beach Nearby
  • Off-street Parking
  • Restaurants Nearby
  • Air Conditioning
  • Guest Lounge
  • Terrace
  • Garden
  • Gym
  • Bicycles Available


Remota's 72 rooms are all the same: generous and airy with wide views onto the Last Hope Sound and distant mountains. Fortunately they're also very warm, making the hotel a good location for winter trips when there are fewer tourists around. The design is simple and minimal, with hallmark touches like the windswept slant of the window frames (mimicking the wind-blown Patagonian buildings), slate floors, and the fragrant presence of pale, smooth lenga wood - from the trees you'll find throughout the park. Beds (double or twin) are large and comfortable, and touches of colour come from bright handwoven blankets. There are no in-room TVs or internet connections (though there is WiFi in the communal lounge area); world-renowned Chilean architect German Del Sol hopes guests will let go of their busy lives while they're here.

You can even enjoy the view from your bath, since bathrooms have windows onto the bedroom (carefully screened with etched glass for privacy). There are big baths, rainhead showers, and simple toiletries including bath salts to relieve aching limbs. The whole effect is calming, if slightly spartan, and very cosy.

Features include:

  • Central heating
  • Cots Available
  • Extra beds
  • Hairdryer
  • Phone
  • Safe box
  • Toiletries
  • WiFi


Remota’s dining room is an inspiring place to start the day - the walls are almost entirely glass, giving stupendous views out over the Sound, and almost better views across grasslands to distant mountains. Broad tables with white cloths create a relaxed, open feel as you help yourself from a generous buffet breakfast. Fresh juices, various home-baked breads and pastries, abundant fresh fruit (including pineapple and mango when we were there) and a wide choice of cheeses, hams and cereals help set you up for the day. Eggs are cooked to order, and the jams are homemade.

Lunch will usually be a substantial picnic on your hike or excursion: delicious sandwiches, lots of dried fruit and nuts, hot soup, tea, coffee and even homemade alfajores (soft cornflour and dulce de leche biscuits). Alternatively, you can eat in the dining room.

Dinner is relaxed and informal, with 2 or 3 options for each of the 3 courses. The daily-changing menus are filling and well balanced, with a focus on local produce. Lots of Patagonian specialities always feature, such as lamb and king crab casserole. A choice of fine Chilean wines is also included in the rate.

Features include:

  • All meals included
  • Bar
  • Restaurant
  • Room service
  • Vegetarian menu


  • The great advantage of staying at Remota over hotels inside the park is that you have the choice of a whole range of excursions in the immediate surroundings, as well as serious hikes and kayaking inside Torres del Paine. Some of the trails outside the park are exclusive to Remota, so you won’t see another soul. They have over 30 different trips on offer

  • Horse ride up to Sierra Dorotea through forest and plains to reach a high peak overlooking Puerto Natales and Last Hope Sound, accompanied by Chilean gauchos

  • Climb the steep bluff of Cerro Benítez to see condors flying close by and find caves with ancient paintings on the walls

  • Visit a traditional Patagonian estancia and eat delicious barbecued local lamb, learning all about the pioneer sheep-farming life

  • Mountain bike along the shore of nearby Lago Sofía, spotting wild birds and learning about the geological formation of the region

  • Inside the park, the one not to be missed is the full-day hike up into the French Valley - crossing Lago Pehoe by boat, and then hiking 8 hours there and back with stunning views throughout

  • Another unmissable is the full-day arduous hike up to Torres base camp to see the famous towers at close range

  • Lesser known, but incredibly beautiful and almost empty of visitors is the hike to the hidden Pingo Valley for spectacular views of Cerro Paine and glaciers

  • For a more relaxing day, go by boat to the Balmaceda and Serrano glaciers: an unforgettable sight

Activities on site or nearby include:

  • Birdwatching
  • Boat trips
  • Cycling
  • Hiking
  • Horse-riding
  • Kayaking
  • Mountain biking
  • Private guided tours
  • Swimming
  • Traditional cultures
  • Trekking
  • Well being
  • Wildlife


Children are welcome at Remota. There's plenty for older children to do: bikes, horse rides, boat trips and exploring the hotel. Younger children won’t be able to do as much, and you might feel that the design of the hotel is not that friendly for smaller kids. Ask staff in advance for an extra bed in your room (available for under 12s only), or a cot. Children over 12 years must be in their own room, but reduced rates are available for such a set-up.

Best for:

Children (4-12 years), Teens (over 12)

Family friendly accommodation:

Cots Available, Extra Beds Available

Kid Friendly:

Our guests' ratings...

Based on 1 independent review from i-escape guests


The staff here are exceptionally friendly and helpful. The rooms are huge, have great views and fantastic attention to detail which is so often missed by hotels. The photos make the architecture look a bit stark but in reality it's full of light, is toasty warm, and therefore feels so much softer than the pictures suggest. Breakfasts are very generous and tasty. Highly recommended after five days hiking in Torres del Paine...


{{ review.rating }}/10, {{ review.firstName }}Anonymous{{ review.countryName ? ', '+ review.countryName : '' }},

Rates for Remota