“Elegance and luxury at this brand-new converted palace, hidden high in the historic streets of Alfama”
Each of the 19 bedrooms is distinctly different with its own charms, hence the bewildering number of categories. All you really need to know is that even the smallest are spacious and elegant, and all have a smart TV, and most a wall of wardrobes. Some are more contemporary than others; one has an original Lichtenstein pop-art; another features Bristol’s own Banksy prints.
Bathrooms are beautifully tiled (this is Lisbon, after all) with delicious citron Claus Porto products and vast walk-in showers or enormous tubs. Bespoke fabrics, furniture and linens have been sourced from across the globe, including India, and all are top quality. Full sound-proofing is the icing on the cake - we woke restored and well rested, rarely the case in a city hotel.
The stand-out room is the Santiago Suite. Spread over the top of the palace, its panoramic river and Alfama views are stunning, and the divine bathtub screams romance (the room for a special occasion).
Although breakfast is not included in the room rate, there are plenty of irresistible options on offer (pastries, fruit platters, cooked dishes and a signature house bagel), served either in the beautifully tiled Audrey's Café or out on the sunny street terrace.
For other meals, we thoroughly enjoyed the Portuguese classics in the formal restaurant, A Fábrica de Santiago . We shared a delicious arroz malandrinho (a rice dish similar to paella), bursting with prawns, salmon and spiced white fish. Staff are super friendly and enthusiastic, and were keen to discuss the menu (and, more importantly, the wine list, which has a good array of Portuguese options). Have a cocktail in the high-ceilinged Manny's Bar before dinner or just a beer on the terrace; both feel elegant yet relaxed.
Of course, Alfama has plenty of good restaurants. For a change of scene, we'd recommend the tasting menu at Mini Bar Teatro.
Children are warmly welcomed. Family is important to Heleen and Manny, who have 3 kids of their own, and they've provided heaps of equipment to borrow, from a buggy to stair gates (though we felt it best suited to older, well-behaved children although you'd most likely have to book two adjacent/interconnecting rooms as only two rooms can have extra beds added to them). 0-12 year olds stay and breakfast for free when sharing their parents room. 9 of the rooms have baths.
All rooms can fit a baby cot. There is also a toddler bed available for children up to 4 years of age which can be added to 10 of the rooms (on request). If you have one child up to 12 years old 5 rooms will work for your family (one each of the Deluxe River, Deluxe King, Deluxe Garden, Superior Garden and Classic Courtier categories) as these can squeeze in an extra bed. If you are travelling with two children or teens, you'd need to book 2 interconnecting rooms, the following pairs interconnect:
- 102 and 103, a Classic Courtier Bedroom (double) and a Classic Corner Bedroom (can be set up as a double or twin), and can sleep up to 4
- Deluxe King Bedrooms 201 and 202 (a double and a double or twin), with space for an extra bed which could work for a family of 5
- 203 and 204, an interconnecting Deluxe River Bedroom (double, which can also take an extra bed) and Classic Courtier Bedroom (can be double or twin), so could also work for a family of 5
Remember baby and child equipment may be limited or need pre-booking
Kids' menu available all day, and special mealtimes for kids